No, you don’t. You can select your product and check out as a guest, however, we recommend you to create an account for easy access and to track your orders, reorder, and cancel order.
Can I stack multiple discount codes or promotions?
Only one discount or promotion can be applied per order. One code applies for everything in the shopping cart.
Do I need planning permission for my pergola?
In the vast majority of cases, planning permission is NOT required for a pergola, but we advise you to check with the local planning department, to make sure your property doesn’t fall under any extra rules.
How long does it take to install a typical structure?
Depending on the size and model of the structure and the skill level of the installers, it can take from just a few hours to several days. We advise you to be minimum of 2-3 adults while assembling, to help each other.
What type of foundation or surface is required?
The foundation should account for frost depth, soil type, drainage, and slope. A typical pergola/gazebo should be installed on a solid, level, and stable surface such as a concrete slab, deck, patio, piers/sonotubes, or ground spikes. Always check local building codes and permit requirements.
What tools are required?
For a standard pergola or gazebo build, you’ll need: a cordless drill/driver, impact driver, hammer or rubber mallet, socket/wrench set, screwdrivers, tape measure, spirit level, and ladder. Depending on the installation, you may also need clamps, a circular saw, drill or hole digger, shovel, and other cutting or ground-preparation tools.
What are the uses of a pergola?
Beyond looking beautiful, a pergola is a versatile garden feature, fulfilling multiple purposes for outdoor enjoyment. From relaxed seating areas - to a place to grow climbing plants. With their unique design, there are endless ways that a pergola can contribute to your garden goals. Selecting a model with a roof, offers sun relief and rain shelter, effectively weatherproofing your outdoor time.
What is the difference between a gazebo and a pergola?
A pergola and a gazebo are both charming outdoor structures, but they serve different purposes. A pergola generally presents an open-roof layout with slatted beams and delivers partial shade, making it perfect for enhancing outdoor spaces with a touch of elegance, enabling sunlight to pass through. On the other hand, a gazebo features a complete roof and often has enclosed sides, offering more protection from the elements. Gazebos create cozy outdoor spaces for relaxation, dining, and entertaining, while providing full coverage from sun, rain, and wind. Both structures bring beauty and functionality to your outdoor area, and the choice between them depends on your preferences for shade, openness and protection.
My garden is small, do I have enough space?
Consider this garden feature as a method to expand your indoor area while optimizing your outdoor space. With a pergola, you can extend your time in the garden, creating a cozy space that elevates your backyard. For either a paved yard or a small patch of green - a pergola is the perfect choice if the dimensions for your chosen structure fit.
Where should I place my pergola?
Whether in the sunniest area in your garden or by your charming pots and plants, you have full control over where to place your pergola.
We recommend thinking carefully about how you plan to use your new garden feature - is it for relaxing under the shade or organizing a summer gathering? Choosing a spot elsewhere in your space can add uniqueness and catch your eye.
What size pergola kit should I choose?
What’s the best height for a pergola? How wide can it be? The dimensions of your pergola will depend on your personal requirements and preference but generally the roof of a garden structure should be high enough to allow even your tallest friends to walk under it comfortably – think up to 2.5 meters. When it comes to width and length, as long as the structure is supported, you can go as wide as you like. Before you measure up, take a step back and see if there is any way to make more room. Are there any furniture or flowerbeds that can be rearranged? A bit of garden feng shui is always a great idea before you pick your favorite pergola kit!
How is a large/heavy structure delivered?
Large and/or heavy products are delivered by land vehicles, with each product being divided into several boxes of ready-to-assemble parts. (You can check the assembly video on home page).
Are all screws and fittings included?
Yes, all required hardware is included.
Can I install it myself?
Yes, of course, but it will take much longer. We recommend that the construction be done by 2-4 adults.
Can I hire a local installer to build the structure?
Yes. Any experienced handyman or garden contractor can assemble the structure using the included instructions.
Contact our customer service
If you have not found the answer you require after reading the frequently asked questions, please feel free to contact our customer contact team.
